Customer Service

Contact Us

For questions regarding your shopping and order information, please use the contact form or e-mail us at shop@liftedanchors.com. We will respond within 1-2 business days. To reach a customer service representative, call us at 949-333-5080. Our hours of operations are from M-F 9AM-5PM PST.

**For Expedited shipping please contact us. 

Return Policy

*Merchandise must be returned within 15 calendar days of receipt
*Merchandise must be unworn, unused, unwashed in original packaging with tags attached
*Items purchased on sale are final sale, no refunds or exchanges. 
*Sale items are not eligible for a refund or exchange. Orders that used a promo code sent out by Lifted Anchors cannot be exchanged or refunded for those items are considered as sale items. 
*Shipping fees, duties, taxes, customs fees are non-refundable on returns or exchanges
* If the order being returned took advantage of a promotion, i.e. free shipping, the value of the promotion will be deducted from the refund
 

US Returns

Orders must be returned within 15 days of receiving your package. Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include your invoice or returns form when mailing your return to the address below:

Lifted Anchors Returns 
1211 McGaw Ave Irvine CA 92614

International Returns

Orders must be returned within 30 days of receiving your package. Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include your invoice or returns form. Shipping and duties, taxes, customs fees are non-refundable. Items can be returned to the address below:

Lifted Anchors Returns
1211 McGaw Ave Irvine CA 92614

Refunds and Processing

Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.

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